Refund policy
No Refund Policy
Please note that we do not offer refunds on any orders.
Exchange Policy
We offer exchange only (no refunds) under the following conditions:
- Products can be exchanged for:
- The same product, or
- A different product of equal or higher value
- An additional ₹200 exchange processing fee is applicable.
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Only one-time exchange is allowed per order.
Shipping for Exchange
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- We do not provide reverse pickup service.
- Customers are required to self-ship the product to our warehouse address.
- Courier charges must be borne by the customer.
- Kindly ensure you mention your Order ID clearly on the parcel.
Product Condition Requirements
To be eligible for exchange:
- The product must be unused and in original condition
- Original packaging and tags must be intact
- Items without tags will not be accepted